Search KnowledgeBase:
KnowledgeBase
Logging into the Control Panel
Domain Names
Listing, Searching and Managing Orders
Changing Name Servers of a Domain Name
Managing Whois or Contact Details of Domain Names
Modifying the Whois (Contact Details) of Domain Names
Modifying the Whois / Contact Details (except the Ownership Identity) of a .EU Domain Name
Modifying the Whois / Contact Details of a .UK Domain Name
Modifying the Ownership Identity of a .EU Domain Name / Moving a .EU Domain Name to Another Customer
Managing Contacts from within the Customer Control Panel
Hiding Contact Details through Privacy Protection in the Whois of a Domain Name
Defining Privacy Protection
How can People Contact you if you Enable Privacy Protection for your Domain Name?
Enabling/Disabling Privacy Protection for a Domain Name
How can you Enable/Disable Privacy Protection of Multiple Domain Names?
Resellers: Branding .COM, .NET Domain Names Web-based and Port 43 Whois Lookup Results
Checking the Whois for a Domain Name
Hiding/Publishing Contact Details in the Whois of a .TEL Domain Name
Hiding/Publishing Contact Details in the Whois of a .CA Domain Name
Hiding Contact Details through Privacy Protection, in the Whois of a Domain Name
Transferring a Domain Name
Confirming if a Domain Name can be Transferred
Transferring a Domain Name from Another Registrar to Answerable.com
Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?
Transferring your Domain Name
Transferring a .EU Domain Name
Transferring a .UK Domain Name
Bulk Transfer
Cancelling a Domain Name Transfer
Important - Domain Name Transfer Caveats
Transferring a Domain Name from Answerable.com to Another Registrar
Transferring a Domain Name to Another Registrar
Transferring a .EU Domain Name to Another Registrar
Transferring a .UK Domain Name to Another Registrar
IMPORTANT: Domain Name Transfer Caveats
Domain Name Transfer Caveats
Understanding the Status of a Domain Name Transfer
Understanding the Status of a .EU Domain Name Transfer/Trade
Lost One Year when Transferring a Domain Name from One Registrar to Another
Domain Name Transfer Completed but Domain Name is Still Inactive
Locating and Modifying the Domain (Transfer) Secret/Authorization Code for a Domain Name
Registering, Renewing, Transferring and Managing Domain Names in Bulk
Registering Domain Names in Bulk
Renewing Domain Names in Bulk
Transferring Domain Names in Bulk
Modifying Domain Names in Bulk
Locking or Unlocking Domain Names in Bulk
Suspending or Unsuspending Domain Names in Bulk
Privacy Protecting Domain Names in Bulk
Listing All Running Bulk Actions
Enabling Mobile Device Compatibility for your .COM, .NET Website
Enabling Mobile Device Compatibility for any Website
Deleting a Domain Name
Protecting/Locking a Domain Name
Registering and Managing Child Name Servers
Suspending/Unsuspending a Domain Name
Moving or Pushing a Domain Name from a Customer Control Panel to Another
Renewing Domain Names
Renewal Reminder for Domain Name Orders
Renewing a Domain Name
Understanding Domain Name Expiry and Display of a Parking Page
Domain Name Registration Default Settings
Viewing Action History
Restoring a Deleted Domain Name from the Redemption Grace Period
Domain Name Registration Caveats
Overview of TLDs (Domain Name Extensions)
Interpreting Domain Name Check Availability Results
Interpreting Order Locked In Processing Messages
.US Domain Name Rules/Requirements
Understanding .EU Domain Names
Regulations to be followed while Registering/Renewing .EU Domain Names
Understanding .EU Domain Name Contacts
.MOBI Domain Name Rules/Requirements
.UK Domain Name Rules/Requirements
Identifying CentralNic Domains
.ASIA Domain Name Rules/Requirements
.ME Domain Name Rules/Requirements
.TEL Domain Name Rules/Requirements
.TEL Applications
.NAME Domain Name Rules/Requirements
.CN Domain Name Rules/Requirements
.NZ Domain Name Rules/Requirements
.CO Domain Name Rules/Requirements
.CA Domain Name Rules/Requirements
Whois Data Reminders
RESELLERS - Read this to setup your Domain Registration Business
DNS
Domain / URL Forwarding
Web Services
Email Hosting
Using the Email Hosting service
Listing, Searching and Managing Orders for Email Hosting
Email Administrators Guide - Create and Manage Accounts
Managing Email Addresses
Adding a New Email Address
Listing all Email addresses
Email Forwards/Aliases
Email Forward or Alias
Setting up an Email Address to forward to another mailbox
Auto-responders
Catchall Account
Suspending/Unsuspending an Email address
Managing Mailing Lists
Creating a Mailing List
Adding Members to your Mailing List
Monitoring and Controlling Content of your Mailing List
Specifying Moderators for the Mailing List
Restricting Certain People from Joining a Mailing List
Banning Selected Members from the Mailing List
Deleting a Mailing List
Email Users Guide - Access your Email
Configuring different Email Clients to send/receive Email
Microsoft Outlook 2003
Outlook Express
Mozilla Thunderbird
Eudora
Entourage 2004
Windows Mail
Accessing your Email from the Webmail Interface
Webmail Features
Restriction on the Size of Attachments and Email Messages
Upgrading / Downgrading an Email Hosting Order
Renewing, Deleting Email Hosting Orders
Renewing, Deleting your Email Hosting Order
Bulk Renewal for Email Hosting
Renewal Reminder for Email Hosting Orders
Suspending/Unsuspending an Email Hosting package
Moving or Pushing an Email Hosting Order from one Control Panel to another
Email Hosting Caveats
File extensions that are not allowed as attachments
Resellers: Read this to Setup your Email Hosting Business
DNS for Email Hosting
Domain / URL Forwarding for Email Hosting
Web Hosting
Using the Web Hosting Service
Listing, Searching and Managing Web Hosting
Web Hosting Service Guide
Directory and File Structure
Naming Files
Setting the Home or Default Page for your Website
Uploading Content to your Website
Where do I put the content of my Website?
Configuring and using various FTP Clients
Should I use Active or Passive mode for FTP?
Using FTP software to manage your Content
CuteFTP
3D-FTP
Core FTP
SmartFTP
WinSCP
FileZilla
Using HTML Editor Software to Manage your Content
Publishing content using Dreamweaver
Uploading Content Using any Web Browser
Using the File Manager within your Control Panel to Manage your Content
Uploading content to your Website
Copying/Moving Files/Directories
Deleting/Renaming Files/Directories
Setting File/Directory Permissions
Archiving/Extracting/Downloading Files/Directories
Searching for Files within your Website
Viewing/Editing Files
Calculating the size of Files/Directories
File/Folder Permissions and Groups
Do you allow Shell access via SSL/Telnet?
Do you allow Anonymous FTP?
FTP Logs
How can I view my website in a browser if my domain is pointing elsewhere?
Why aren't my website changes being saved?
What is Cache?
FrontPage Server Extensions (FPSE)
Data Transfer
SSL
Issues that Digital Certificates Address
Activate SSL for your Hosting Package
Certificate Authority
Generating a Certificate Signing Request (CSR)
Installing your Keys-Certificate pair
Generating a Self-signed Certificate
Creating Back-up for your Certificate and Private Keys
Deleting your Certificate and Private keys
Installing your Intermediate CA Certificate or CA Bundle
Back-up your Website
Adding a Backup Policy
Listing/Modifying and Deleting Backup Policies
Domain Aliases
Domain Alias
Adding Domain Aliases
Web Statistics
Web Statistics Management Settings
Protecting your Website Statistics using Password-protect
Automatically Deleting Raw Log Files after your Web Statistics are Generated
Disabling Web Statistics
Logs and Log Rotation
Serving WAP Files
Controlling Access to your Website
Password Protect your Directories
Using the IP Deny Manager to Manage Access to your Website
Customizing Error Pages for your Website
Managing your Plesk Windows Hosting package
Accessing/Managing your Plesk Windows Hosting package
Directory and File Structure of your Plesk Windows Hosting package
IMPORTANT: Plesk Windows Hosting package User Guide
Windows Hosting
Managing FTP Users
Adding an FTP User
Viewing List of all FTP Users
Changing the Password for an FTP User
Deleting an FTP User
Databases
What is MS SQL?
Which version of MS SQL is supported?
Adding a MS SQL Database
How do I set the database size and transaction log size of a MS SQL database?
Managing MS SQL Database Users
Adding additional MS SQL Database Users for a specific database
Changing Password of a MS SQL Database User
Deleting MS SQL Database Users
MS SQL Database User Roles and Permissions
What hostname do I use to connect to my MS SQL database?
How do I make a Backup copy of a MS SQL database?
How do I restore a MS SQL database?
MS SQL DTS (Data Transformation Service)
How do I truncate transaction logs of a MS SQL database?
How do I shrink a MS SQL database?
What is the Maximum Number of Connections allowed to a single MS SQL database?
How do I Upgrade my MS SQL 2000 database to MS SQL 2005?
Deleting a MS SQL Database
DLL Manager
Registering a DLL
Unregistering a DLL
DSN Manager
What is a DSN and how can I use a DSN or a DSN-less connection to connect to a database?
Adding a DSN
Modifying/Deleting a DSN
Power Tools
Content Management Software
Tandem Server
Installing / Reinstalling / Uninstalling Tandem Server
Virtual Directory Manager
Adding a Virtual Directory
Listing / Modifying an existing Virtual Directory
Deleting an existing Virtual Directory
ASP Components
ASPUpload Component
ASPSmartUpload Component
Active Server Component (ASPMail)
Collaboration Data Objects (CDO)
Collaboration Data Objects for Windows NT Server (CDONTS)
Managing subdomains on a Windows Web Hosting package
Windows Hosting related Caveats
Why are my ASP pages displaying an Error Message - Disallowed Parent Path or Disallowed Path Characters?
Managing your cPanel Linux Hosting package
Accessing/Managing your cPanel Linux Hosting package
Directory and File Structure of your cPanel Linux Hosting package
IMPORTANT: cPanel Linux Hosting package User Guide
Migrating your cPanel Linux Hosting package from another Web Hosting company to Answerable.com
Linux Hosting
FTP Users
Adding an FTP User
Viewing a List of All FTP Users
Modifying the Password for an FTP User
Modifying the Disk Quota of an FTP User
Restricting Access of an FTP User to a Specific Directory
Suspending an FTP User
Unsuspending an FTP User
Deleting an FTP User
Databases
MySQL
Version of MySQL we Support
Adding a MySQL Database
What hostname do I use to connect to my MySQL database?
Database Users
Adding MySQL Database Users
Changing the Password of a MySQL Database User
Restricting Access of a MySQL Database User to Allow Connection from Specific Hosts only
Defining Action Rights for a MySQL Database User
Creating a Read-only Database User
Suspending/Unsuspending a MySQL Database user
Deleting a MySQL Database User
Connecting to and Managing your Database using PHPMyAdmin
Connecting Remotely to your Database
Restricting Access Through mod_auth_mysql
Testing MySQL database connectivity through a script
Importing data into a MySQL Database
Exporting a Table from a MySQL Database to a Tab Delimited File for use in Microsoft Excel
Making a Backup Copy of a MySQL Database
Restoring a MySQL Database
Deleting a MySQL Database
Power Tools
4Images - Image Gallery Management System
Installing 4images
Viewing Details of your Existing 4images Installation
Uninstalling 4images
Content Management Software
Joomla!
Installing Joomla!
Viewing Details of your Existing Joomla! Installation
Uninstalling Joomla!
Nucleus
Installing Nucleus
Viewing Details of your Existing Nucleus Installation
Uninstalling Nucleus
osCommerce - eCommerce Shopping Cart Solution
Installing osCommerce
Viewing Details of your Existing osCommerce Installation
Uninstalling osCommerce
phpBB - Bulletin Board System
Installing phpBB
Viewing Details of your Existing phpBB Installation
Uninstalling phpBB
PHP-Nuke - News Publishing System
Installing PHP-Nuke
Viewing details of your Existing PHP-Nuke Installation
Uninstalling PHP-Nuke
WordPress - Personal Publishing Software
Installing WordPress
Viewing Details of your Existing WordPress Installation
Uninstalling WordPress
Direct Download Manager
Bandwidth Theft Protection
Website Speed Booster
Redirect Manager
Scheduled Task Manager
Auto-correct URL Spelling
Fix File Permissions Manager
Branded File Extensions (Custom MIME types)
Adding Sub-domains to your Linux Web Hosting Package
Important Features of PHP5 version on Answerable.com Linux Web Hosting Servers
Linux Hosting Caveats
Debugging Perl/CGI Scripts
Troubleshooting
Why am I getting a 500 Internal Server Error on my website?
How do I clear Temporary Internet Files in my Web Browser?
How do I clear temporary Internet files in Internet Explorer?
How do I clear temporary Internet files in Internet Explorer for the Macintosh?
How do I clear temporary Internet files in Netscape?
Why am I denied access via FTP?
Formail mails not reaching their destination
Web Hosting Caveats
SMTP Server settings for sending mails through your website
Shared Hosting Limitations
SymLinks Settings of cPanel Linux Hosting packages
Upgrading / Downgrading a Web Hosting Order
Renewing, Deleting Web Hosting Orders
Renewing, Deleting your Web Hosting Order
Bulk Renewal for Web Hosting
Renewal Reminder for Web Hosting Orders
Sample Scripts
Linux Hosting related Scripts
Feedback Forms
PHP-based Form Mail (Feedback) Script
Perl-based Form Mail (Feedback) Script
Script to Test MySQL Database Connectivity
Windows Hosting related Scripts
ASPUpload Component
ASPSmartUpload Component
Active Server Component (ASPMail)
Collaboration Data Objects (CDO)
Collaboration Data Objects for Windows NT Server (CDONTS)
Suspending/Unsuspending a Web Hosting Order
Moving or Pushing a Web Hosting Order from one Control Panel to another
Resellers: Read this to Setup your Web Hosting Business
DNS for Web Hosting
Domain / URL Forwarding for Web Hosting
Website Builder
Listing, Searching and Managing Website Builder Orders
Setting up your Website Builder Order
Upgrading / Downgrading a Website Builder Order
Renewing / Deleting Website Builder Orders
Renewing, Deleting your Website Builder Order
Bulk Website Builder Orders Renewal
Renewal Reminder for Website Builder Orders
Suspending/Unsuspending a Website Builder Order
Moving or Pushing a Website Builder Order from one Customer Control Panel to another
Resellers: Read this to Setup your Website Builder Business
DNS for Website Builder
Domain / URL Forwarding for Website Builder
Listing, Searching and Managing Web Services Orders
Upgrading / Downgrading a Web Services Order
Renewing / Deleting Web Services Orders
Renewing, Deleting your Web Services Order
Bulk Web Services Renewal
Renewal Reminder for Web Services Orders
Suspending / Unsuspending a Web Services Order
Moving or Pushing a Web Services Order from a Customer Control Panel to another
Resellers: Read this to Setup your Web Services Business
Digital Certificates
Definition and Uses of a Digital Certificate
Types of Digital Certificates available through Answerable.com
Additional License
Listing, Searching and Managing Digital Certificate Orders
Generate a Private Key and Certificate Signature Request (CSR) from your Web Server
IMPORTANT: Get your Digital Certificate Issued (Digital Certificate Enrollment Process)
Cancelling your Digital Certificate Order
Checking the Status and Retrieving your Digital Certificate
Installing your Digital Certificate on your Web Server
Displaying the thawte Trusted Site Seal on your website
Reissuing your Digital Certificate
Renewing your Digital Certificate
Suspending, UnSuspending, Deleting a Digital Certificate
Moving or Pushing a Digital Certificate Order from a Customer Control Panel to another
RESELLERS - Read this to setup your Digital Certificate Product
DNS
Domain/URL Forwarding
Domain / URL Forwarding
Using the Domain Forwarding Service
Locating the Domain Forwarding Service Interface
Managing the Domain Forwarding Service
Domain / URL Forwarding Caveats
No NS A records at Nameservers Failure Message
Free Email Service
Using your Free Email Service
Locating the Free Email Service Interface
Managing the Free Email Service
Free Email Service Caveats
No NS A records at Nameservers Failure Message
DNS
DNS and types of Resource Records Answerable.com allows
Using the DNS Service
Locating the DNS Service Interface
Managing DNS Resource Records
Adding a partial wild-carded Address Record
DNS Caveats
No NS A records at Nameservers Failure Message
Customer Control Panel Guide
Creating a Demo Customer Account
Logging into the Control Panel
Your Profile and Settings
Changing your Control Panel Username and Profile
Changing your Control Panel Password
Setting your Email Preferences
Setting your Language Preferences
Manage Billing
Adding Funds in your Debit Account
Executing an Order / Balancing an Invoice or Debit Note
Cancelling an Order / Invoice
Requesting Refund from Answerable.com
Listing and Searching your Transactions
Locked Funds
Listing All Orders under your Customer Account
Viewing your Login History
Viewing all important Announcements posted in your Control Panel
Customer Control Panel Caveats
Restriction on Change of Country and Legal Name
Session Timeout
Important Notices
Maintenance Notices
Domains Product Maintenance Notices
2012
February 2012
.ORG Unavailability Notice: February 11, 2012
.NZ Unavailability Notice: February 4, 2012
January 2012
CentralNic Unavailability Notice: January 29, 2012
.COM, .NET Unavailability Notice: January 29, 2012
.CC, .TV Unavailability Notice: January 22, 2012
.NAME Unavailability Notice: January 22, 2012
.NZ Unavailability Notice: January 18, 2012
.EU Unavailability Notice: January 18, 2012
2011
December 2011
.MN, .BZ Unavailability Notice: December 22, 2011
.EU Unavailability Notice: December 21, 2011
.ASIA Unavailability Notice: December 17, 2011
.NAME Unavailability Notice: December 11, 2011
.COM, .NET Unavailability Notice: December 11, 2011
.NZ Unavailability Notice: December 5, 2011
CentralNic Unavailability Notice: December 4, 2011
.NZ Unavailability Notice: December 3, 2011
November 2011
.IN Unavailability Notice: November 20, 2011 (Cancelled)
.NZ Unavailability Notice: November 19, 2011
.COM, .NET Unavailability Notice: November 13, 2011
.NZ Unavailability Notice: November 12, 2011
.BIZ Unavailability Notice: November 12, 2011
.CO Unavailability Notice: November 12, 2011
.TEL Unavailability Notice: November 12, 2011
.US Unavailability Notice: November 12, 2011
.CC, .TV Unavailability Notice: November 11, 2011
.EU Unavailability Notice: November 9, 2011
October 2011
.COM, .NET Unavailability Notice: October 23, 2011
.CC, .TV Unavailability Notice: October 21, 2011
.ME Unavailability Notice: 1 October, 2011 (Postponed)
September 2011
.EU Unavailability Notice: 28 September, 2011
.COM, .NET Unavailability Notice: September 25, 2011
.EU Unavailability Notice: 21 September, 2011
.CC, .TV Unavailability Notice: September 16, 2011
August 2011
.COM, .NET Unavailability Notice: August 28, 2011
.NZ Unavailability Notice: 27 August, 2011
.INFO Unavailability Notice: 27 August, 2011
.EU Unavailability Notice: 24 August, 2011
.NAME Unavailability Notice: 21 August, 2011
.NZ Unavailability Notice: 13 August, 2011 (Updated)
.EU Unavailability Notice: 11 August, 2011
July 2011
.COM, .NET Unavailability Notice: July 24, 2011
.NZ Unavailability Notice: 23 July, 2011
.NZ Unavailability Notice: 16 July, 2011
.NAME Unavailability Notice: 10 July, 2011
.MN, .BZ Unavailability Notice: 09 July, 2011 (Extended)
.EU Unavailability Notice: 06 July, 2011
June 2011
.CA Unavailability Notice: 29 June, 2011
.COM, .NET Unavailability Notice: 26 June, 2011
.NZ Unavailability Notice: 25 June, 2011
.MOBI Unavailability Notice: 25 June, 2011
.EU Unavailability Notice: 22 June, 2011
.NAME Unavailability Notice: 19 June, 2011
.CC, .TV Unavailability Notice: 17 June, 2011
.IN Unavailability Notice: 4 June, 2011
May 2011
.NZ Unavailability Notice: 28 May, 2011
.EU Unavailability Notice: 25 May, 2011
.COM, .NET Unavailability Notice: 22 May, 2011
.NZ Unavailability Notice: 21 May, 2011
.NAME Unavailability Notice: 08 May, 2011
.COM, .NET Unavailability Notice: 01 May, 2011
April 2011
.NZ Unavailability Notice: 30 April, 2011
.COM, .NET Unavailability Notice: 29 April, 2011
.EU Unavailability Notice: 27 April, 2011
.COM, .NET Unavailability Notice: 15 April, 2011
.ORG Unavailability Notice: 9 April, 2011
.INFO Unavailability Notice: 9 April, 2011
.ASIA Unavailability Notice: 9 April, 2011
.EU Unavailability Notice: 6 April, 2011
.NAME Unavailability Notice: 3 April, 2011
.IN Unavailability Notice: 2 April, 2011 (Cancelled)
March 2011
.ORG Unavailability Notice: 31 March, 2011
.NZ Unavailability Notice:26 March, 2011
.ASIA Unavailability Notice:26 March, 2011
.EU Unavailability Notice: 16 March, 2011
.MN, .BZ Unavailability Notice:12 March, 2011
.EU Unavailability Notice: 9 March, 2011 (Cancelled)
CentralNic Unavailability Notice: 6 March, 2011
.MOBI Unavailability Notice: 5 March, 2011
.COM, .NET Unavailability Notice: 2 March, 2011 (Cancelled)
February 2011
.COM, .NET Unavailability Notice: 27 February, 2011
.NZ Unavailability Notice: 26 February, 2011
.MN, .BZ Unavailability Notice: 26 February, 2011
.ME Unavailability Notice: 26 February, 2011
.MOBI Unavailability Notice: 26 February, 2011
.ORG Unavailability Notice: 19 February, 2011
.EU Unavailability Notice: 9 February, 2011
January 2011
.NZ Unavailability Notice: 29 January, 2011
.NAME Unavailability Notice: 23 January, 2011
.COM, .NET Unavailability Notice: 16 January, 2011
.ORG Unavailability Notice: 15 January, 2011
.INFO Unavailability Notice: 15 January, 2011
2010
December 2010
.NZ Unavailability Notice: December 18, 2010
.EU Unavailability Notice: 15 December, 2010
.NZ Unavailability Notice: December 11, 2010
.COM, .NET Unavailability Notice: 12 December, 2010
.NAME Unavailability Notice: 5 December, 2010
.EU Unavailability Notice: 1 December, 2010
November 2010
.COM, .NET Unavailability Notice: 14 November, 2010
.ASIA Unavailability Notice: 6 November, 2010
October 2010
.NZ Unavailability Notice: October 30, 2010
.COM, .NET Unavailability Notice: October 24, 2010
.MOBI Unavailability Notice: October 21, 2010
.MN, .BZ Unavailability Notice: October 16, 2010
.ME Unavailability Notice: October 16, 2010
.TEL Unavailability Notice: October 16, 2010
.US Unavailability Notice: October 16, 2010
.BIZ Unavailability Notice: October 16, 2010
.MOBI Unavailability Notice: October 14, 2010
.NZ Unavailability Notice: October 2, 2010
September 2010
.EU Unavailability Notice: September 29, 2010
.COM, .NET Unavailability Notice: September 26, 2010
.NZ Unavailability Notice: September 18, 2010
.IN Unavailability Notice: September 18, 2010
.TV, .CC Unavailability Notice: September 17, 2010
.NZ Unavailability Notice: September 4, 2010
August 2010
.NZ Unavailability Notice: August 28, 2010
.COM, .NET Unavailability Notice: August 29, 2010
.EU Unavailability Notice: August 25, 2010
.CC, .TV Unavailability Notice: August 20, 2010
.NAME Unavailability Notice: August 15, 2010
.NZ Unavailability Notice: August 14, 2010
July 2010
.COM, .NET Unavailability Notice: July 25, 2010
.NZ Unavailability Notice: July 24, 2010
.NZ Unavailability Notice: July 10, 2010
.CO Unavailability Notice: July 2, 2010
June 2010
.COM/.NET Unavailability Notice: June 27, 2010
.NZ Unavailability Notice: June 19, 2010
.TV, .CC Unavailability Notice: June 18, 2010
.EU Unavailability Notice: June 9, 2010
.TEL Unavailability Notice: June 5, 2010
.BIZ Unavailability Notice: June 5, 2010
.ME Unavailability Notice: June 5, 2010
.ASIA Unavailability Notice: June 3, 2010
Web Services Product Maintenance Notices
2012
January 2012
Website Builder Unavailability Notice: January 26, 2012
Website Builder Unavailability Notice: January 20, 2012
Website Builder Unavailability Notice: January 10, 2012
2011
Website Builder Unavailability Notice: November 30, 2011
2010
Maintenance on July 24, 2010
Digital Certificate Product Maintenance Notices
2010
Maintenance on June 27, 2010
System Maintenance Notices
2010
System Unavailability Notice: June 5, 2010
2011
Home
Web Services
Email Hosting
Using the Email Hosting service
Listing, Searching and Managing Orders for Email Hosting
Email Administrators Guide - Create and Manage Accounts
Managing Email Addresses
Adding a New Email Address
Listing all Email addresses
Email Forwards/Aliases
Email Forward or Alias
Setting up an Email Address to forward to another mailbox
Auto-responders
Catchall Account
Suspending/Unsuspending an Email address
Managing Mailing Lists
Creating a Mailing List
Adding Members to your Mailing List
Monitoring and Controlling Content of your Mailing List
Specifying Moderators for the Mailing List
Restricting Certain People from Joining a Mailing List
Banning Selected Members from the Mailing List
Deleting a Mailing List
Email Users Guide - Access your Email
Configuring different Email Clients to send/receive Email
Microsoft Outlook 2003
Outlook Express
Mozilla Thunderbird
Eudora
Entourage 2004
Windows Mail
Accessing your Email from the Webmail Interface
Webmail Features
Restriction on the Size of Attachments and Email Messages
Upgrading / Downgrading an Email Hosting Order
Renewing, Deleting Email Hosting Orders
Renewing, Deleting your Email Hosting Order
Bulk Renewal for Email Hosting
Renewal Reminder for Email Hosting Orders
Suspending/Unsuspending an Email Hosting package
Moving or Pushing an Email Hosting Order from one Control Panel to another
Email Hosting Caveats
File extensions that are not allowed as attachments
Resellers: Read this to Setup your Email Hosting Business
DNS for Email Hosting
Domain / URL Forwarding for Email Hosting
Web Hosting
Using the Web Hosting Service
Listing, Searching and Managing Web Hosting
Web Hosting Service Guide
Directory and File Structure
Naming Files
Setting the Home or Default Page for your Website
Uploading Content to your Website
Where do I put the content of my Website?
Configuring and using various FTP Clients
Should I use Active or Passive mode for FTP?
Using FTP software to manage your Content
CuteFTP
3D-FTP
Core FTP
SmartFTP
WinSCP
FileZilla
Using HTML Editor Software to Manage your Content
Publishing content using Dreamweaver
Uploading Content Using any Web Browser
Using the File Manager within your Control Panel to Manage your Content
Uploading content to your Website
Copying/Moving Files/Directories
Deleting/Renaming Files/Directories
Setting File/Directory Permissions
Archiving/Extracting/Downloading Files/Directories
Searching for Files within your Website
Viewing/Editing Files
Calculating the size of Files/Directories
File/Folder Permissions and Groups
Do you allow Shell access via SSL/Telnet?
Do you allow Anonymous FTP?
FTP Logs
How can I view my website in a browser if my domain is pointing elsewhere?
Why aren't my website changes being saved?
What is Cache?
FrontPage Server Extensions (FPSE)
Data Transfer
SSL
Issues that Digital Certificates Address
Activate SSL for your Hosting Package
Certificate Authority
Generating a Certificate Signing Request (CSR)
Installing your Keys-Certificate pair
Generating a Self-signed Certificate
Creating Back-up for your Certificate and Private Keys
Deleting your Certificate and Private keys
Installing your Intermediate CA Certificate or CA Bundle
Back-up your Website
Adding a Backup Policy
Listing/Modifying and Deleting Backup Policies
Domain Aliases
Domain Alias
Adding Domain Aliases
Web Statistics
Web Statistics Management Settings
Protecting your Website Statistics using Password-protect
Automatically Deleting Raw Log Files after your Web Statistics are Generated
Disabling Web Statistics
Logs and Log Rotation
Serving WAP Files
Controlling Access to your Website
Password Protect your Directories
Using the IP Deny Manager to Manage Access to your Website
Customizing Error Pages for your Website
Managing your Plesk Windows Hosting package
Accessing/Managing your Plesk Windows Hosting package
Directory and File Structure of your Plesk Windows Hosting package
IMPORTANT: Plesk Windows Hosting package User Guide
Windows Hosting
Managing FTP Users
Adding an FTP User
Viewing List of all FTP Users
Changing the Password for an FTP User
Deleting an FTP User
Databases
What is MS SQL?
Which version of MS SQL is supported?
Adding a MS SQL Database
How do I set the database size and transaction log size of a MS SQL database?
Managing MS SQL Database Users
Adding additional MS SQL Database Users for a specific database
Changing Password of a MS SQL Database User
Deleting MS SQL Database Users
MS SQL Database User Roles and Permissions
What hostname do I use to connect to my MS SQL database?
How do I make a Backup copy of a MS SQL database?
How do I restore a MS SQL database?
MS SQL DTS (Data Transformation Service)
How do I truncate transaction logs of a MS SQL database?
How do I shrink a MS SQL database?
What is the Maximum Number of Connections allowed to a single MS SQL database?
How do I Upgrade my MS SQL 2000 database to MS SQL 2005?
Deleting a MS SQL Database
DLL Manager
Registering a DLL
Unregistering a DLL
DSN Manager
What is a DSN and how can I use a DSN or a DSN-less connection to connect to a database?
Adding a DSN
Modifying/Deleting a DSN
Power Tools
Content Management Software
Tandem Server
Installing / Reinstalling / Uninstalling Tandem Server
Virtual Directory Manager
Adding a Virtual Directory
Listing / Modifying an existing Virtual Directory
Deleting an existing Virtual Directory
ASP Components
ASPUpload Component
ASPSmartUpload Component
Active Server Component (ASPMail)
Collaboration Data Objects (CDO)
Collaboration Data Objects for Windows NT Server (CDONTS)
Managing subdomains on a Windows Web Hosting package
Windows Hosting related Caveats
Why are my ASP pages displaying an Error Message - Disallowed Parent Path or Disallowed Path Characters?
Managing your cPanel Linux Hosting package
Accessing/Managing your cPanel Linux Hosting package
Directory and File Structure of your cPanel Linux Hosting package
IMPORTANT: cPanel Linux Hosting package User Guide
Migrating your cPanel Linux Hosting package from another Web Hosting company to Answerable.com
Linux Hosting
FTP Users
Adding an FTP User
Viewing a List of All FTP Users
Modifying the Password for an FTP User
Modifying the Disk Quota of an FTP User
Restricting Access of an FTP User to a Specific Directory
Suspending an FTP User
Unsuspending an FTP User
Deleting an FTP User
Databases
MySQL
Version of MySQL we Support
Adding a MySQL Database
What hostname do I use to connect to my MySQL database?
Database Users
Adding MySQL Database Users
Changing the Password of a MySQL Database User
Restricting Access of a MySQL Database User to Allow Connection from Specific Hosts only
Defining Action Rights for a MySQL Database User
Creating a Read-only Database User
Suspending/Unsuspending a MySQL Database user
Deleting a MySQL Database User
Connecting to and Managing your Database using PHPMyAdmin
Connecting Remotely to your Database
Restricting Access Through mod_auth_mysql
Testing MySQL database connectivity through a script
Importing data into a MySQL Database
Exporting a Table from a MySQL Database to a Tab Delimited File for use in Microsoft Excel
Making a Backup Copy of a MySQL Database
Restoring a MySQL Database
Deleting a MySQL Database
Power Tools
4Images - Image Gallery Management System
Installing 4images
Viewing Details of your Existing 4images Installation
Uninstalling 4images
Content Management Software
Joomla!
Installing Joomla!
Viewing Details of your Existing Joomla! Installation
Uninstalling Joomla!
Nucleus
Installing Nucleus
Viewing Details of your Existing Nucleus Installation
Uninstalling Nucleus
osCommerce - eCommerce Shopping Cart Solution
Installing osCommerce
Viewing Details of your Existing osCommerce Installation
Uninstalling osCommerce
phpBB - Bulletin Board System
Installing phpBB
Viewing Details of your Existing phpBB Installation
Uninstalling phpBB
PHP-Nuke - News Publishing System
Installing PHP-Nuke
Viewing details of your Existing PHP-Nuke Installation
Uninstalling PHP-Nuke
WordPress - Personal Publishing Software
Installing WordPress
Viewing Details of your Existing WordPress Installation
Uninstalling WordPress
Direct Download Manager
Bandwidth Theft Protection
Website Speed Booster
Redirect Manager
Scheduled Task Manager
Auto-correct URL Spelling
Fix File Permissions Manager
Branded File Extensions (Custom MIME types)
Adding Sub-domains to your Linux Web Hosting Package
Important Features of PHP5 version on Answerable.com Linux Web Hosting Servers
Linux Hosting Caveats
Debugging Perl/CGI Scripts
Troubleshooting
Why am I getting a 500 Internal Server Error on my website?
How do I clear Temporary Internet Files in my Web Browser?
How do I clear temporary Internet files in Internet Explorer?
How do I clear temporary Internet files in Internet Explorer for the Macintosh?
How do I clear temporary Internet files in Netscape?
Why am I denied access via FTP?
Formail mails not reaching their destination
Web Hosting Caveats
SMTP Server settings for sending mails through your website
Shared Hosting Limitations
SymLinks Settings of cPanel Linux Hosting packages
Upgrading / Downgrading a Web Hosting Order
Renewing, Deleting Web Hosting Orders
Renewing, Deleting your Web Hosting Order
Bulk Renewal for Web Hosting
Renewal Reminder for Web Hosting Orders
Sample Scripts
Linux Hosting related Scripts
Feedback Forms
PHP-based Form Mail (Feedback) Script
Perl-based Form Mail (Feedback) Script
Script to Test MySQL Database Connectivity
Windows Hosting related Scripts
ASPUpload Component
ASPSmartUpload Component
Active Server Component (ASPMail)
Collaboration Data Objects (CDO)
Collaboration Data Objects for Windows NT Server (CDONTS)
Suspending/Unsuspending a Web Hosting Order
Moving or Pushing a Web Hosting Order from one Control Panel to another
Resellers: Read this to Setup your Web Hosting Business
DNS for Web Hosting
Domain / URL Forwarding for Web Hosting
Website Builder
Listing, Searching and Managing Website Builder Orders
Setting up your Website Builder Order
Upgrading / Downgrading a Website Builder Order
Renewing / Deleting Website Builder Orders
Renewing, Deleting your Website Builder Order
Bulk Website Builder Orders Renewal
Renewal Reminder for Website Builder Orders
Suspending/Unsuspending a Website Builder Order
Moving or Pushing a Website Builder Order from one Customer Control Panel to another
Resellers: Read this to Setup your Website Builder Business
DNS for Website Builder
Domain / URL Forwarding for Website Builder
Listing, Searching and Managing Web Services Orders
Upgrading / Downgrading a Web Services Order
Renewing / Deleting Web Services Orders
Renewing, Deleting your Web Services Order
Bulk Web Services Renewal
Renewal Reminder for Web Services Orders
Suspending / Unsuspending a Web Services Order
Moving or Pushing a Web Services Order from a Customer Control Panel to another
Resellers: Read this to Setup your Web Services Business
