Protecting/Locking a Domain Name
Domain Theft Protection (Anchor: theft) feature helps ensure that your domain name remains safe from illegal domain name transfers. Enabling Theft Protection on your domain name will result in a Transfer (Away) Request for this domain name to another Registrar to fail at the Registry itself.
This feature is not available for the following TLDs (domain name extensions) on account of restrictions imposed by the Registry:
Due to restrictions imposed by the Registry:
.EU
.UK
.NZ
Due to other restrictions:
.WEB.IN
If you wish to have your domain name transferred away from Answerable.com for some reason, you need to first disable the Theft Protection and then place a Transfer request at the Registrar of your choice.
Depending upon whether the Theft Protection service is available for a domain name or not, the Order Information view of the domain name will display the Theft Protection status, under the Order Information section as:
Enabled (Green circle): indicates that the Theft Protection service has been turned on for your domain name and any request to Transfer the domain name to another Registrar will fail.
Disabled (Grey circle): indicates that the Theft Protection service has been turned off for your domain name and your domain name can be transferred away to another Registrar.
To Enable/Disable Theft Protection for a domain name:
Login to your Customer Control Panel, search for the domain name and proceed to the Order Information view. 1
Click the Theft Protection link.
To Enable Theft Protection: select the Enable button.
To Disable Theft Protection: select the Disable button.
Click the Update Theft Protection Status button.
You will encounter the below error message in case the domain name is Locked/Suspended at the Registry (and not under our system):
Domain Status does not allow this operation.
In this case you are requested to contact our Support Team at http://www.answerable.com/content.php?action=mypages&page=support-center.html to know, the reason for the Lock/Suspension and how the Lock/Suspension may be removed.